Student Support & Inclusion

The Safeguarding and Wellbeing Team is available Monday to Friday between 9am and 5pm.

You can contact us via:

Phone (for safeguarding emergencies during working hours): 07970 393393

Email: Wellbeing@croydon.ac.uk or safeguarding@croydon.ac.uk

Please note: The emergency phone number is only monitored during working hours (Monday to Friday, 9am–5pm) and is not available out of hours, at weekends, or on public holidays.

If you are concerned about a learner’s immediate safety or there is a safeguarding emergency outside of college hours, please call 999.

Out of Hours Safeguarding Contacts

If you need to raise a concern outside of our normal working hours, you can contact your local authority’s social care services:

Croydon residents:

• Croydon Social Care Service: 0208 726 6400
• Main Council Number (Mon–Fri, 9am–5pm): 0208 726 6400
• Urgent Child Protection (Mon–Fri, 9am–5pm): 0208 255 2888
• Out of Hours: 0208 726 6400

Bromley residents:

• Bromley Child Services (Mon–Fri, 8:30am–5pm): 020 8461 7373
• MASH Email: mash@bromley.gov.uk
• Out of Hours: 0300 303 8671

Lambeth residents:

• (Mon–Fri, 9am–5pm): 0208 255 2888
• Main Council Number (Mon–Fri, 9am–5pm): 020 7926 5555

Lewisham residents:

• Lewisham Child Services (Mon–Fri, 8:30am–5pm): 0208 314 9181
• MASH Email: MASHagency@lewisham.gov.uk
• MASH Phone: 0208 314 6660
• Out of Hours: 0208 314 6000