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Job Title: Customer Care Office Support

Employer: South London Heating. 

Apprenticeship Standard: Business Administrator Level 3 

Location: 5 Mosslea Court, 63-65 High Street, SE20 7AL, London.

Apply Before: October 28, 2022

Salary: £4.81 / Hourly

About South London Heating:

We’re an award-winning company in the beautiful Crystal Palace area and we’re now looking for a
Customer Care Administrator to join our offices. This is an exciting role with huge growth potential
and a great opportunity to learn skills from the best.

The right candidate will be:

• Dedicated, with a desire to help people
• Excellent telephone manner & communication skills
• Proactive and keen to learn & support with the handling of our day-to-day operations
• Computer literate with Microsoft Office
• Professional, punctual, courteous and presentable
• A focused, motivated individual with a “can do” attitude
• Organised with attention to detail and integrity
• Previous experience in customer service & office administration preferable.

We offer:

• Excellent rate (based on skills and experience)
• All PAYE benefits
• Career growth and opportunity for full time employment
• A fun, friendly and highly organised environment
• Opportunity to learn from the best (we’re an award-winning business)
• Ongoing training and support.

The role:

• Support our customers (telephone / email) while providing excellent customer service
• Support the Customer Care & Office Manager with the company’s daily operations
• Using our project management software for data entry, bookings, etc…
• General office administration and handling of day-to-day operations
• Support the onsite engineering teams with incoming customer information

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