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Business Administrator Apprentice

@Keston Medical Centre
  • CR8 2YL, Purley, Greater London, England, United Kingdom View on Map
  • Post Date : November 23, 2021
  • Apply Before : December 24, 2021
  • Salary: £225.00 - £225.00 / Weekly
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Job Detail

  • Number of Positions Available: 1
  • Working Hours 37.5
  • Working Week: Monday - Friday 9:00am - 5:00pm
  • Working Location Purley War Memorial Hospital ,856 Brighton Road Purley ,Surrey ,CR8 2YL
  • Minimum Entry Requirements GCSE Grade C or above in Maths and English (or equivalent qualification)
  • Personal Qualities: Willingness to learn

Job Description

Post Title:  Receptionist- Apprentice

Employer : Keston Medical Centre

Location : Purley War Memorial Hospital ,856 Brighton Road, Purley,CR8 2YL

Apprenticeship Standard : Business Administrator Level 3

Vacancy Short Description:

To ensure that patients are received courteously and are dealt with promptly either face to face or telephone, act as liaison between patients and clinical staff in the practice, accurate and effective message taking, promote the practice in a positive way.

Vacancy Full Description:

  • Answer telephone dealing with or redirecting enquiries as appropriate
  • Handle general enquiries, referring where necessary
  • Make new and follow up appointments
  • Accept and record messages for doctors and nurses
  • Daily-Scan medical records and correspondence using Docman
  • Read-Coding of clinical correspondence into medical records
  • Make appointments for hospital transport when appropriate
  • Work as part of a reception team
  • Daily-Collection of prescriptions from post, over counter and from pharmacies.
  • Filing
  • Register new patients – if required
  • Printing off medical records enabling them to be transferred to new GP practice. – if required

 

Skills Required:

  • Handover to colleagues
  • Clarity of messages taken
  • Empathy with patients
  • Recognition of urgency and accuracy
  • Confidentiality
  • Flexibility within your team and working hours