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Course Info

  • retail

Useful Information

  • Mode of study:

    Full Time

  • Level:


  • Duration:

    250 hours

  • Awarding/validation body:



Course Overview

This qualification is intended to provide learners with a broad introduction to the retail sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. The course is designed to support progression to further learning and ultimately to work in retail or other related sectors.

Course Highlights

This qualification provides learners with a range of introductory skills, as well as core knowledge, relevant to retail, alongside generic employability skills which are needed both in the retail sector and across other sectors.

Learners must take the two mandatory units:
– Understanding the business of retail
– Understanding customer service in the retail sector

Optional units include knowledge and skills relevant to different job roles in the sector (such as food safety, stock handling, handling money) alongside generic employability skills (such as time-management and solving work-related problems).

Career Opportunities & Further Study

The qualification is designed to enable progression to the next level of learning in retail related qualifications.

Learners can progress to a level 2 certificate or diploma in retail, including Gateway Qualifications’ Level 2 Certificate and Diploma in Skills for Retail.
This qualification is part of a suite which includes an Award, Certificate and Diploma.

Learners should take the Certificate if you need a broad introduction to the sector, as well as more generic workplace skills, before progressing to employment (with further training where possible), to a level 2 Apprenticeship or to a Level 2 qualification, as illustrated in the target learner profiles provided above.


A portfolio of evidence.

Entry Requirements

Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age.

How To Apply

Use the below link to apply for the above course.