NCFE Certificate in Travel & Tourism L2
This course provides a broad introduction to the UK's travel and tourism industry, helping you develop the knowledge, skills, and confidence needed to progress to higher-level study or begin a career within this vibrant sector.
Throughout the course, you will explore:
The structure and importance of the UK Travel and Tourism Industry
How travel and tourism organisations operate and interact
Different career opportunities within the sector
The role of customer service in delivering positive visitor experiences
Business Environments and how organisations function effectively
Key workplace skills valued by employers across the industry
The qualification is designed to help you build a strong foundation of industry knowledge while developing essential employability skills such as communication, teamwork, problem-solving, and professionalism.
Whether you aspire to work in travel agencies, tourism attractions, hospitality, aviation, events, or continue your studies at a higher level, this course will help you take the next step towards a rewarding career in one of the world's largest industries.
3 GCSEs grade 9-3 (A*-D) or a related Level 1 vocational qualification including, English and maths. Equivalence of these qualifications will be considered.
Embark on an exciting journey into the world of Travel, Tourism and Aviation, where you'll gain industry knowledge, practical skills, and valuable experience to prepare for a range of exciting careers.
Term 1
Students will explore the UK Conference and Events Industry, gaining insight into the planning and management of successful events. They will also discover the key functions of Travel Agency Operations and examine the growth and development of the Cruise Industry, one of the most dynamic sectors within global tourism.
Term 2
Students will delve into Investigating Cabin Crew, learning about the roles, responsibilities, and skills required to work in the aviation sector. They will also study Business Travel, exploring how organisations manage corporate travel needs. In addition, students will gain valuable hands-on industry experience through a dedicated Work Experience Placement, helping them develop practical workplace skills and build confidence in a professional environment.
Term 3
Students will focus on essential core units, including Customer Service, where they will learn the importance of delivering excellent customer experiences across the travel and tourism sector. They will also study The UK Travel and Tourism Industry, gaining a broader understanding of the industry's structure and economic importance. To support progression into employment or further study, students will complete Preparing for Career, developing employability skills, career planning techniques, and professional development strategies.
This programme provides a strong foundation for careers across the travel, tourism, hospitality, events, and aviation industries, combining academic knowledge with practical experience and industry-relevant skills.
During this course you will have access to a rich variety of work and employer engagement with trips and guest speakers.Trips include: The World Travel Market, The Outdoor Adventure Travel show, Gatwick Airport and Chessington World of Adventures.As well as regular CV, career development and UCAS support sessions from the lecturers and the College Employability Hub, you will also engage in mock interviews and will be encouraged to gain employment experience.
On completion you can progress onto Level 3 Travel and Tourism or Business. This course opens up a wide range of exciting career opportunities including Travel Consultant, Event Planner, Cruise Director, Tour Operator or Travel Influencer.
The course is split into internal assessment through essays, portfolios, presentations and practical assessment and then an external exam. Students will be expected to undertake a one-day per week work experience placement to support their studies in a relevant travel-based industry.The teachers support you through the assessment process with regular progress reviews, homework and challenging tasks.
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