Course Info
Construction
- construction
Useful Information
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Mode of study:
Apprenticeship
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Level:
3
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Duration:
48 months
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Awarding/validation body:
City & Guilds
Course Overview
Plumbing and Domestic Heating Technicians plan, select, install, service, commission and maintain all aspects of plumbing and heating systems. Plumbing and Domestic Heating Technicians can find themselves working inside or outside a property. Customer service skills and being tidy and respectful are important qualities as they can often find themselves working in customers’ homes as well as on building sites.
The job role includes: planning, selecting, installing, servicing, commissioning and maintaining all aspects of plumbing and heating systems.
You would be studying one day at Croydon College every week.
Course Highlights
Knowledge
Knowledge | What is required |
Health and safety | Understand health and safety legislation, codes of practice and safe working practices |
Core plumbing systems | Understand selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems |
Electrical components and control systems | Understand installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems |
Plumbing science and processes | Understand scientific plumbing, domestic heating and mechanical principles |
Principles of environmental technology systems | Understand the principles of domestic mechanical environmental technology systems |
Principles of fossil fuels | Understand the principles of fuel combustion, ventilation and fluing arrangements within a domestic environment |
Customer service | Understand the principles of high quality customer service and establishing the needs of others (colleagues, customers and other stakeholders). Respect the working environment including customer’s properties |
Communication | Understand different communication methods, how to communicate in a clear, articulate and appropriate manner and how to adapt communication style to suit different situations |
Skills
Skills | What is required |
Safe working | Operate in a safe working manner by adhering to health and safety legislation, codes of practice and applying safe working practices |
Core plumbing system techniques | Apply selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems |
Electrical components and control systems techniques | Apply installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems |
Supervisory skills | Take responsibility for own work and safety and welfare of others Oversee and organise the programme of work and work environment Carry out work and manage resources in an environmentally friendly manner |
Options
In addition to the core skills and knowledge requirements, Plumbing and Domestic Heating Technicians must choose to undertake one of the following specialisms:
Option | Knowledge | Skills |
Option 1 (Fossil Fuel – Natural Gas) | Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic downstream natural gas pipework systems and appliances | Select, install, test, commission, service and maintain domestic downstream natural gas pipework systems and appliances |
Option 2 (Fossil Fuel – Oil) | Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic oil storage, pipework and appliances | Select, install, test, commission, service and maintain domestic oil storage, pipework and appliances |
Option 3 (Fossil Fuel – Solid Fuel) | Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic solid mineral fuel, wood burning and biomass appliances | Select, install, test, commission, service and maintain domestic solid mineral fuel, wood burning and biomass appliances |
Option 4 (Environmental Technologies) | Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on solar thermal, heat pumps and water recycling systems | Select, install, test, commission, service and maintain solar thermal, heat pumps and water recycling systems |
Behaviours
Behaviours | What is required |
Honesty and Integrity | Develop trust with customers and colleagues by undertaking responsibilities in an ethical and empathetic manner |
Dependable and responsible | Show conscientiousness through being punctual, reliable and professional. Take responsibility for own judgements and actions. Aware of the limits of their own competence |
Enthusiasm and positive attitude | Demonstrate drive and energy in fulfilling requirements of role |
Quality focus | Be quality focussed in work and in personal standards |
Willingness to learn | Identify own development needs and take action to meet those needs. Keep up-to-date with best practice. Maintain and enhance competence |
Work with others | Work effectively and collaborate with colleagues, other trades, clients, suppliers and the public |
Sustainable working | Give consideration to appropriate use of resources and own actions taking into account the impact on environmental, social and economic factors |
Career Opportunities & Further Study
Studying for this Apprenticeship can lead onto full time employment or you can continue your studies with the Site Supervisor Apprenticeship.
Assessment
On programme qualification – Level 3 Plumbing and Heating
- EPA – Multiple choice questions
- Design project
- Practical installation test
- Practical application test
- Professional discussion
Entry Requirements
A-C/9-4 GCSE Maths and English or Functional Skills Level 2.
If you are interested in this apprenticeship you can apply on our website by clicking here via the Apprenticeship Vacancies page.
How To Apply
Use the below link to apply for the above course.