Apprenticeship – Plumbing and Domestic Heating Technician – Level 3

Useful Information

• Mode of study:

  Apprenticeship

• Level:

  3

• Duration:

  48 months

• Awarding/validation body:

  City & Guilds

Course Overview

Plumbing and Domestic Heating Technicians plan, select, install, service, commission and maintain all aspects of plumbing and heating systems. Plumbing and Domestic Heating Technicians can find themselves working inside or outside a property. Customer service skills and being tidy and respectful are important qualities as they can often find themselves working in customers’ homes as well as on building sites.

The job role includes: planning, selecting, installing, servicing, commissioning and maintaining all aspects of plumbing and heating systems.

You would be studying one day at Croydon College every week.

 

Course Highlights

Knowledge

Knowledge	What is required
Health and safety	Understand health and safety legislation, codes of practice and safe working practices
Core plumbing systems	Understand selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems
Electrical components and control systems	Understand installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems
Plumbing science and processes	Understand scientific plumbing, domestic heating and mechanical principles
Principles of environmental technology systems	Understand the principles of domestic mechanical environmental technology systems
Principles of fossil fuels	Understand the principles of fuel combustion, ventilation and fluing arrangements within a domestic environment
Customer service	Understand the principles of high quality customer service and establishing the needs of others (colleagues, customers and other stakeholders). Respect the working environment including customer’s properties
Communication	Understand different communication methods, how to communicate in a clear, articulate and appropriate manner and how to adapt communication style to suit different situations

 

Skills

Skills	What is required
Safe working	Operate in a safe working manner by adhering to health and safety legislation, codes of practice and applying safe working practices
Core plumbing system techniques	Apply selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems
Electrical components and control systems techniques	Apply installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems
Supervisory skills	Take responsibility for own work and safety and welfare of others Oversee and organise the programme of work and work environment Carry out work and manage resources in an environmentally friendly manner

 

Options

In addition to the core skills and knowledge requirements, Plumbing and Domestic Heating Technicians must choose to undertake one of the following specialisms:

Option	Knowledge	Skills
Option 1 (Fossil Fuel – Natural Gas)	Understand the principles of selection, installation, testing,       commissioning and service and maintenance techniques on  domestic downstream natural gas pipework systems and appliances	Select, install, test, commission, service and maintain domestic downstream natural gas pipework systems and appliances
Option 2 (Fossil Fuel – Oil)	Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic oil storage, pipework and appliances	Select, install, test, commission, service and maintain domestic oil storage, pipework and appliances
Option 3 (Fossil Fuel – Solid Fuel)	Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic solid mineral fuel, wood burning and biomass appliances	Select, install, test, commission, service and maintain domestic solid mineral fuel, wood burning and biomass appliances
Option 4 (Environmental Technologies)	Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on solar thermal, heat pumps and water recycling systems	Select, install, test, commission, service and maintain solar thermal, heat pumps and water recycling systems

 

Behaviours

Behaviours	What is required
Honesty and Integrity	Develop trust with customers and colleagues by undertaking responsibilities in an ethical and empathetic manner
Dependable and responsible	Show conscientiousness through being punctual, reliable and professional. Take responsibility for own judgements and actions. Aware of the limits of their own competence
Enthusiasm and positive attitude	Demonstrate drive and energy in fulfilling requirements of role
Quality focus	Be quality focussed in work and in personal standards
Willingness to learn	Identify own development needs and take action to meet those needs. Keep up-to-date with best practice. Maintain and enhance competence
Work with others	Work effectively and collaborate with colleagues, other trades, clients, suppliers and the public
Sustainable working	Give consideration to appropriate use of resources and own actions taking into account the impact on environmental, social and economic factors

 

Career Opportunities & Further Study

Studying for this Apprenticeship can lead onto full time employment or you can continue your studies with the Site Supervisor Apprenticeship.

Assessment

On programme qualification – Level 3 Plumbing and Heating

• EPA – Multiple choice questions
• Design project
• Practical installation test
• Practical application test
• Professional discussion

Entry Requirements

A-C/9-4 GCSE Maths and English or Functional Skills Level 2.

If you are interested in this apprenticeship you can apply on our website by clicking here via the Apprenticeship Vacancies page.

How To Apply

Use the below link to apply for the above course.